The contacts don't really fit and are uncomfortable. I've been getting my contacts from Hubble Contacts online for multiple years now. START FOR $1. This would also make my headaches worsen throughout the day of wearing them. A link has directed you to this review. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Complete BULLS#*T, Products used:I will be using 1800 contacts from now. they're so comfortable!! Next, let me address the concerns I keep reading about the cancellation policy. Don't make my mistake. The contacts are great, the are super soft unlike others which feel like you're wearing a piece of glass on your eyes, these feel super comfortable and I can wear them all day! I am happy to avoid going to my optometrist because they, in my opinion, can be the real crooks. I did not have any issues with cancellation as I did it straight away. Switch with me to Waldo. Sketchy. If you need any help with anything you can reach out to us at help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs. The customer service is awful, they can't be bothered, shout at you, hang up (repeatedly), it will take over 2 hours for them to send a label for return. FAQ. But the moms on the block aren’t sure if they want their kids playing with him yet. This brand aids those experiencing no or mild astigmatism (blurred vision) and is available for essentially all ages, including teens, so long as patients have a valid prescription. This will fit most cases of near- or farsightedness, but it won’t correct astigmatism. We'd love to hear from you. When most contacts were made of this material, I never saw anyone running around holding their face screaming “my eyes can’t breathe!”. Hubble Contacts sends you 2 boxes of 30 contact lenses every month. It was opened up under my mothers email after I called to cancel in July and asked them to send her a confirmation. I was initially happy with my subscription with Hubble; I moved from NYC to Northern VA last year. Consumers satisfied with Hubble Contacts most frequently mention customer service, daily lenses and eye doctor. I plan to be a Customer for as long as I wear contacts. They are daily disposables and as long as I change them out and throw them away at bedtime, I have zero issues with irritation or dryness. If I had, I definitely would have canceled before because they are horrible contacts. Essentially, the lenses only come in one shape and size and the material they’re made from is outdated. And I have not gotten any type of response. Payment. After researching contact lens manufacturers for more than a year, Hubble partnered with St. Therefore, they’re designed to fit a large range of contact lens wearers. After some research, they discovered that four different manufacturers control about 95% of the contact lens market and that the lack of competition has resulted in contact lenses being much higher than they should be. Sorry to hear about the shipping trouble with your first order. Be the first one to find this review helpful. Hubble makes ordering contacts easy and stress-free. Ok, fine with me. $1 Contacts; About; Need an Exam? Contact. I have not received any contacts since then. Hubble has made a commitment to sustainability by making both the lens packs and boxes recyclable. Hubble's automated subscription removes the hassle of me having to purchase contact lenses and therefore saves me time. I have worn contacts since 1996. They lure you in with a free trial pair, and then charge you 33 dollars for the next month. And I LOVE them! I think the first missed box was probably the responsibility of the USPS, but I am certain these idiots at hubble are charging me each month, knowing they are not shipping them. The material is Methafilcon A, they have UV-Protection and a moisture (content of … I have been using Hubble Contacts for OVER 2 Years!! 6.782 Kunden haben Hubble schon bewertet. But let’s break it down. I have called and emailed and they verified my account has been closed since July, but they continue to charge me each month. Hubble lenses feel exactly like what I have been accustomed to for my entire life. I cancelled my subscription. I’m happy where I am and won’t venture into unknown contact territory again. They also had a disclaimer that some shipments are slowed due to COVID. Take this short. The hype really focuses around the cost of the Hubble Contacts and the fact that you can have fresh new and clean lenses to wear everyday. i use them every day" #hubble @fun_fearless_beauty "Got my 2nd subscription from @hubblecontacts It's legit and you guys should check them out " #hubblecontacts #hubble #dailylenses #subscription Hubble has a user friendly website and I have not attempted to try another contact company because they have fit my needs perfectly. He wears nice clothes and sneakers. quiz and get. If you're looking for good service, don't choose Hubble - they will absolutely not go out of their way to help you if something goes wrong with your order! How do I know I can trust these reviews about Hubble Contacts? Same base curve and diameter as well. Lesen Sie über deren Erfahrungen, und teilen Sie Ihre eigenen! To sweeten the deal, Hubble offers your first 15 pairs for free, you just cover the $3 cost of shipping/handling. Tip for consumers:Cancel before you get the trial box, in case you don't like them. @hellomissriot "it's been over a week now since i received my first box of Hubble contacts. If you have a problem, we'll do our best to solve it. I was hospitalized for 1 month & didn’t wear my contacts so I had a “stockpile”. Der äußere Versandkarton muss für eine Rückerstattung ungeöffnet sein, da wir die Intaktheit der Linsen nach dem Öffnen des äußeren Versandkartons nicht mehr gewährleisten können. I’m not playing around with my eye health. Yes. I don't know how they are legal. More customization online and tracking numbers would make this a 5-star company. Fighting a battle with the USPS should NEVER be a retailers' FIRST recommendation. I don’t blame them, it is after all a business. 55 likes. The price is reasonable and they arrive like clockwork. I have worn multiple brands made of multiple materials, including funky colors during my rocker phase, and tried every contact lens solution available. So, not much improvement with them on vs off. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I have never been over billed nor have I had a package lost. They let me skip a month of service which was great, and the other time I just needed to change a credit card number & they were nothing but helpful! You can call Hubble Contacts at (859) 577-7538 phone number, write an email, fill out a contact form on their website www.hubblecontacts.com, or write a letter to Hubble Contacts, 1841 Broadway, New York, New York, United States. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Hubble is the worst, I signed up October of 2019 and never received anything or any charges until March 2021, they charged me $40 and said they sent out the contacts, but the problem is that since it’s been over a year my prescription has changed, and they have the wrong address. Hubble is a convenient service that delivers your contacts each month. Shine, an FDA-approved contact lens manufacturer with more than twent… The lenses are also great quality, my eyes stay hydrated for the whole day. Actually, Hubble Contacts has been around for about three years. Terrible experience and I wish I never signed up for them! Thank you. a $1 box of. We value your privacy. Contact Hubble Contacts customer service. Email. Our #1 priority here at ContactsCart® is your happiness. I'm likely going to have to cancel my credit card to get out of their contract like sales techniques. The service i found to be very good so far. Get $1 Box. Tried to cancel after lasik. That means we stand by our service 100%, no matter what. Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. amber August 11, 2020 at 8:05 am Reply. Thank you so much for your wonderful review! At this point in time we have cancelled your subscription upon request. They demand you call their customer service rather than a simple cancelation via their website or through email. $1.00 HAPPINESS GUARANTEED. Not only are the contacts GREAT, good fit, comfortable, correct prescription, but also the customer service has been SPOT ON! You may return your Hubble contacts for any reason up to 15 days after you receive them for a full refund of the product cost (i.e., excluding shipping and handling costs), less a $7.00 restocking fee, so long as the outer shipping box is unopened. No apology, no offers to replace my order, not even a flicker of protest when I asked to cancel my service- just "sucks to be you, have fun battling with USPS". But I guess some people need an iPhone 12 pro max when an iPhone 7 still runs the same iOS. We're so happy to hear that you're satisfied with the quality of our lenses and service. They are so fast sometimes I feel like they send a new box of contacts 6 weeks before I finish my last order. This is a great product. Additionally, my eye doctor stated that she would never recommend Hubble as their lenses are made from a cheaper material than most other brands. They are telling me that they are sending contact lenses for 1 dollar. I, personally, do not oxygenate my eyeballs all night. These contacts not only dried my eyes unlike any other but they would fall out sometimes because of how dry! Again, I am very pleased to be able to skip the middle man and get my lenses through Hubble in a quick and convenient way. When I put them on I could immediately tell they were not my RX, even though it showed they were right on the box. I signed up for the $1 trial and it clearly stated that I would be billed $36 plus shipping after 16 days. They at least didn’t initially cause irritation, and they felt comfortable on (minus the extreme blur) in the short time I had them in. The Background of Hubble Contacts. I have had 2 “issues”. Then I got them and the first day, they were uncomfortable. Hubble is the new name in the market when we talk about the lenses but in a short span of time, they made their name in the market with the right quality. Thanks for your review! HUBBLE can send you a list of eye doctors in your area if you need a valid Hubble … YES they are capable of taking money out of your account unauthorized, Really difficult. i am still so in love! Also our materials are all 100% recyclable! A page created to warn people that Hubble contacts / vision path Inc is a scam. I did not like them. According to their website, the creators of Hubble Contacts wanted to know why it was so difficult to find affordable contact lenses. Shipping. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. Moral of the story, I regret even starting a subscription with Hubble contacts. Hubble Contacts was founded with the objective of providing affordable yet very high-quality lenses to the customers which they deserve. So you are stuck waiting ages for lenses you don't want to arrive. After canceling the subscription they are taking money but they don't send products. I didnt know I had automatically signed up for the subscription with my order. This is because they are me a from an out dated material, that will not let enough oxygen to your eye. All I had to do was get a Hubble contacts prescription from my doctor and then go online and put in my prescription and doctor information here. We all need to hold these companies accountable. Hubble Contacts is an online prescription contact lens provider that offers daily contacts at an affordable price. Hubble Contacts is the new kid in town. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Useful. Quality has been great; very comfortable and clear packaging. As a college student, the idea of this subscription seemed fantastic. Just reach out to our Customer Happiness Team and we will make it … THE TRUTH BEHIND HUBBLE CONTACTS Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. Consumers satisfied with Hubble Contacts most frequently mention customer service, fresh pair and daily lenses. If you have significant astigmatism, you will require a different type of lens. I love the convenience of having them automatically delivered but, I wish I could get them less frequently. Would it be more convenient to be able to cancel online? Review of Hubble Contact Lenses -Pros & Cons -First Impressions. Thanks for the heads up. The price for Hubble daily contacts is $33 per month for 60 contact lenses (30 pairs), plus a $3 shipping fee. They never sent a confirmation or tracking number. I love using them! This is meant to fit “most eyes”, but does not properly fit all – and wearing the wrong diameter or base curve will increase your chances of … I love convenience of getting the shipped to door. They charged me twice that month for contacts. They are SO comfortable compared to my old ones. After telling them I never received the order they answered with a very sassy message including a picture letting me know they have rescheduled a new delivery for the full price (knowing that I had a discount on the order they lost). Finden Sie, dass der TrustScore von Hubble Contacts passt? It's a must if you wear contacts! We're so happy to hear that you love our service and that it works for your needs :) If at any point you need our help please don't hesitate to reach out to us at help@hubblecontacts.com with the subject line "Attn: ConsumerAffairs.". I have emailed them multiple times asking to stop charging my card and they will not allow it. Hubble Contacts is an American-based brand distributing Taiwan-manufactured contact lenses through an e-commerce subscription model. We really appreciate you taking the time to write in and give your opinion. The lenses are comfortable and rarely do they move around at all. This was probably the worse client service I received. First off the only way to interact with these people is email, which I normally prefer. I love the quality. See reviews below to learn more or submit your own review. Lol. Very easy to order. help@hubblecontacts.com. The Hubble Contactlenses have a basecurve of 8,6mm and a diameter of 14,2mm. Give me a break. You've already flagged this Reply from Hubble. Plus, the Hubble lens material actually does allow oxygen through, just not at the rate of the newer silicone gel lenses. Do your eyes “breathe” while your eyes are shut sleeping all night? Prices are good. Dry humor doesn't translate well in text but seriously, if you appreciate fast and reliable service and you hate it when you get out of the shower and you already took out your contact lenses and you're searching for your glasses and then you find your glasses with your butt as you crush them and break them rendering them useless as I often do- then Hubble is the brand for you. Then the time to process the refund. Avoid Hubble at all costs. Today I called questioning why and was told they only will accept cancellations over the phone and wasn't offered a refund or even help after I expressed how unhappy I was. Also regarding the shipping, understanding the new reality with COVID and mailing problems, maybe you should consider changing your shipping methods. The subscription wasn't canceled and I was charged yet again. Let us know how we can help. Thanks SO much for Great Quality Contact at a Great Price! This seems more like propaganda produced by optometrists because they are losing business. I ordered these contacts and I wear them, but I cannot see out of them. Stay safe with our COVID-19 guide. Copyright © 2021 Consumers Unified LLC. Be ready for the worst customer service you will have ever experienced, Gain trust and grow your business with customer reviews, To find more information about reviews and trust on Sitejabber.com please visit. Is hubble contacts a scam or a legit company? Compared to other contact lens websites which charge you per box instead of per month, it may seem like Hubble Contacts has great prices. I checked the expiration date, and they were still “good”. Hi Paulina, Thank you for taking the time to leave this review. In addition, I tried to email them OVER a month ago and cancel my subscription and even exchanged several emails with all my information. I would recommend waldo or lenstore instead. Hubble provides contact lenses which are disposable, and hence one gets to wear a fresh pair every single day. And I am told they have 2 separate subscriptions for me since I have one back in 2019 (which was canceled on early 2020 and I was my charged and did not receive any contacts for over 6 months) but now the customer service rep tells me I'm being charged for BOTH subscriptions at once they the 2019 subscription was never canceled.
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