We’re doing what we can to get back to you as quickly as possible but can’t prevent that waiting times are long. As of 16th of March some of exemption categories were added again. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . Flugreisende erfahren hier wichtige Informationen. There are some exceptions to this general rule. Check the confirmation e-mail you received after booking your flight. Данные о ситуации с covid-19 быстро меняются. Die EU und die USA haben wegen der Corona-Pandemie weitreichende ... im Durchschnitt weniger als die Hälfte Flüge pro Monat unterwegs. Das Robert-Koch-Institut meldet am Dienstag für ganz Sachsen eine Sieben-Tage-Inzidenz von 84. Details can be found at the bottom of this page. You can view the COVID-19 NAAT or rapid test locations per country. Beide Airlines erheben keine Gebühren auf Umbuchungen für Flüge, die am oder nach dem 22. You can rebook your flight from 48 hours before your original scheduled departure time up until your original scheduled departure time. Additionally, you are strongly advised to self-quarantine for a period of 10 days. These procedures are designed to the highest standards and include both your personal space - tray tables, seat armrests and headrests, seatbelt buckles etc. In Leipzig dürfen von Montag an Museen, Galerien, Tierparks und Zoos wieder für Besucher öffnen. You can view the PCR or rapid test locations per country . Due to the outbreak of the coronavirus, KLM has temporarily suspended its flights to mainland China since the beginning of February. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. Your new travel date can be up to 4 days after your original travel date or on the next available flight. The main rule is that only foreigners residing in Norway can enter Norway, and all Norwegian citizens (regardless of where they live). If there is a travel ban for your destination, we’ll send you a cancellation message or an e-mail with all entry requirements as soon as possible. Did you book your ticket via a travel agent? Request a full cash refund or a refund in form of a travel voucher> . Name and contact information of the institute or laboratory that conducted the test. you have a KLM, Air France or Delta Air Lines ticket, your journey has not started yet, you are not travelling with a baby (0-1 years), you did not request a special service (e.g. How to use a travel voucher Travel and corona. For Brazil, a separate rebook and refund policy is in place. 25 talking about this. Please note that there are currently long waiting times at our Customer Contact Center. These differ per country. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands , Check the website of the Dutch government to see more information on negative COVID-19 test results and test declarations , Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents , Upon arrival in Japan, please take into account that it is not allowed to take any form of public transportation (including regular taxi). You can use an unlimited number of vouchers as a payment method during online checkout to purchase a new ticket and/or extra options. KLM erweitert den Flugplan in Zeiten der Corona-Krise. • You can check your flight status or view your flight details in My Trip . You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. Option 1 Regrettably, this resulted, among other things, in the loss of 5,000 jobs and … Passengers who are entering or transferring in the Netherlands, you need to show a negative COVID-19 test result. Check in, change seats, track your bag, check flight status, and more. NARITA airport PCR Testing center website KANSAI airport clinic website(Japanese) . However, outside of the period mentioned above, a fare difference might apply. Regularly check the latest travel restrictions, health details requirements and info at. At Lufthansa, your safety is our top priority. Didn’t receive your boarding pass after checking in? Und so funktioniert es: Wählen Sie jetzt Ihr passendes Angebot und buchen Sie direkt nach Ihrer Buchung (am Tag der Buchung bis 20:00 Uhr) über unsere Service-Hotline unter + 49 (0)89 710 45 14 98, täglich von 09:00 - 20:00 Uhr den FLEXPLUS-Tarif zu Ihrer Buchung hinzu: . Please see details for booking from the link below. From Book free adjacent seat To More comfort on board. Welcome to Refunds Processing System Please start by selecting your language. At that time, it was no longer possible to change the reservation. Juni fertig sein. You have to show 2 test results: If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. However, we will try to process your refund as soon as possible after receiving your request. Make sure to check the health requirements of the airports you’re travelling to and from, and transferring in, and follow the instructions at the airport. Entry regulations. Since the outbreak of the coronavirus, we’ve been closely monitoring the situation. Ab 31. Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. That is why you will find the most important information about planning your journey here. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. It applies not only for travelers whose final destination is the Netherlands but also for travelers from Japan who are transferring in the Netherlands to other countries. Venice and Milan’s flight suspensions were previously announced last Monday. Airport Limousine Bus: “Exclusive Bus for Foreign Arrivals ". 10 months ago Hey Tanzania Travellers! Find out more now Entry regulations for your destination. KLM is compelled to further downsize its organisation. If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. Travelling and Corona. If you choose to postpone your trip, we will provide you with a refund in the form of a travel voucher. Ausgehend vom Corona-Crash im März 2020 hatten sich die Papiere von HelloFresh bis zu ihrem Höhepunkt fast vervierfacht, bei Delivery Hero fehlte zum Dreifachen des Wertes nicht viel. lll Jetzt günstige Istanbul-Flüge finden, vergleichen & online buchen Billige Flüge von Deutschland nach Istanbul Kostenlose Expertenberatung per ☎ oder täglich von 08 - 18 Uhr Volle Preistransparenz Keine versteckten Kosten You may use the full value of your original tickets for new tickets on KLM, Air France, Delta Air Lines, and Virgin Atlantic. The Dutch authorities and SkyTeam have created an overview of rapid and PCR test locations near the airport. Information About Corona Virus & Tanzania. Keep in mind that the advice remains to only travel when it is essential. Make sure your COVID-19 NAAT test document includes the following: View a full list of all exceptions on the website of the Dutch authorities> . Airport parking information     See also The same goes for Flying Blue reward tickets. If your original flight is scheduled further in the future, we would very much appreciate if you could contact us closer to this date. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. Reisepreis bis 2.999 €: 58,00 € Aufpreis Reisepreis bis 5.999 €: 128,00 € Aufpreis As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. Make sure that all hand and check-in baggage comply with the baggage rules. Is your new travel date 30 days before or after your original travel date? According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. - a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. The IATA website provides up-to-date entry regulations for all countries. Therefore, we would like to share some insight into the different steps that we are taking to guarantee that our flights continue to meet and exceed the highest standards of safety and hygiene. Enter your entire route if your trip includes transfers. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. Airport Transport Service Company will operate “Exclusive Bus for Foreign Arrivals” for people entering Japan from Narita airport as from 16th December, 2020. You will not have to pay the change fee. Different policies are in place, depending on what your scheduled departure date was. View our full refund and rebook policies below. Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents . Your test result: the test result must be negative. However, outside of the period mentioned above, a fare difference might apply. Die Atemwegserkrankung COVID-19, die durch das neuartige Coronavirus verursacht wird, breitet sich weltweit aus. Your purchased extra options are transferable to another date. TeCOT (COVID-19 Testing Center for Overseas Travelers) website Registered medical institution information – as well as communal areas such as the galleys, carpets and lavatories. April 2020 gebucht wurden. Für Flüge … Ensure that you have the correct travel documents. As of 2nd of February 2021, the Netherlands reinstated the entry ban for travelers with permanent residence in Japan. If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance. Select country and language. As it is busier than usual at the Service Centre, we would like to help passengers that depart within 72 hours first. We recommend you inform yourself before departure about the current entry regulations of your destination country. Make sure to check KLM TravelDoc shortly before departure for all measures that apply to your trip. You will not have to pay a booking fee. If you cannot show these documents, you may be denied entry into the Netherlands. Wir können dafür jedoch nicht garantieren. Please go to the check-in desk at the airport where our staff will assist you. Private transportation:  Zur Begründung verwies KLM unter anderem auf das von den USA verhängte Einreiseverbot für Europäer. From Travelling and Corona To #WeCare – fly with no worries. You have 2 options: - a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. Several countries, including the Netherlands, have issued an immediate travel ban for passengers travelling to or from certain countries. We are happy to welcome you on board, with the necessary health and safety measures, so that you can travel with peace of mind. Before each departure, our planes are always thoroughly cleaned and disinfected. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. From 4 May, KLM Royal Dutch Airlines will gradually begin restoring its European network. ... ICh flew in from Tanzania yesterday, and it was one of the last flights from KLM to Europe. Please note that we are doing what we can to help you as quickly as possible, but waiting times are longer than usual. https://www.kansai-airport.or.jp/en/access/parking    If your flight has not been cancelled by the airline, you can only change your booking before the scheduled departure of your flight. You can. We would like to ask you to contact us only if your original travel plans were supposed to take place in the next 72 hours. - a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! Then you can rebook for free within the same travel class (Economy Class or Business Class). Discover further topics. All of us here at KLM are truly grateful for your understanding. Anlegeverbot für Flüge und Schiffe aus Südafrika und diversen Ländern in Mittel- und Südamerika. Once in the air, our cabin crew works diligently to keep our planes clean. You will find the latest entry regulations for your destination here. The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. For the coming days KLM will operate as much as possible according to schedule to allow passengers to return to their homes. KLM: Existing bookings can be rebooked free of charge for travel until 30 June 2021. you have a KLM, Air France or Delta Air Lines ticket. Usage of own car (airport parking or valet) is allowed or pick-up arrangements (e.g. Check the website of the Dutch government to see the EU entry ban exemption categories  Currently selected country: Japan - 日本, Currently selected language: English, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases, Check the website of the Dutch government to see the EU entry ban exemption categories, Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, Check the website of the Dutch government to see more information on negative COVID-19 test results and test declarations, website of Japan Ministry of Health, Labourand Welfare, https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html, https://www.narita-airport.jp/en/access/parking, https://www.kansai-airport.or.jp/en/access/parking, TeCOT (COVID-19 Testing Center for Overseas Travelers) website, Registered medical institution information, NARITA airport PCR Testing center website. Are you travelling to a country where a travel ban is issued? a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. If you need assistance, contact the KLM Customer Contact Centre. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. Mai 2020 um 11:00 Uhr aktualisiert. Virgin Atlantic: If you want to change your booking, you can rebook for travel up to 31 December 2022. The COVID-19 pandemic in Curaçao is part of the ongoing global viral pandemic of coronavirus disease 2019 (COVID-19), which was documented for the first time in Curaçao on 13 March 2020. Book a trip. At Amsterdam Airport Schiphol, passengers aged 13 and up are required to wear a mask everywhere. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. In Anbetracht der Entwicklung der COVID-19-Krise variieren diese Informationen jedoch je nach Standort und können sich kurzfristig und im Laufe der Zeit ändern. Until further notice, you’re required to wear a face mask from the first boarding call until you have gone through the arrival gate at your destination to prevent the further spread of the virus. We highly recommend making use of the self-service options to change your flight or request a refund. Select country and language. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! For more details about wearing face masks, please check the most frequently asked questions. Flightright hilft bei Flugverspätung, Flugausfall und Ticketerstattung! https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html    you did not request a special service (e.g. April 2021 verlängert. Currently selected country: Germany, Currently selected language: Deutsch, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA-Reisegenehmigung für Reisen in die USA, Der Service für alleinreisende minderjährige Kinder, Besondere Betreuung & medizinische Dienste, Passagiere mit einer geistigen Behinderung, einer Entwicklungsstörung oder sensorischer Behinderung, Passagiere mit besonderen medizinischen Anforderungen, Ausgewählte Destinationen für Online-Meldungen von verspätetem Gepäck, Eingeschränkt erlaubte oder verbotene Gegenstände, Reisen mit zollfrei eingekauften Flüssigkeiten, Unser Flugzeug des Modells Boeing 777-300ER, Produkte und Serviceleistungen von und nach Asien, Aktuelle Fluginformationen per Telefon, E-Mail und SMS, Read more about travelling from and to The Netherlands on the website of the Dutch authorities, View a full list of all exceptions on the website of the Dutch authorities, View test locations in your country of residence or in another country, View global rapid and NAAT test locations on the website of the Dutch authorities, View global rapid and NAAT test locations on the website of SkyTeam, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, rebook your flight to a later date via My Trip, cancel your flight and get your ticket refunded, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher.

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